Privacy Policy

Effective Date: 24th Sept. 2025
Website: www.riwaayaa.com
Company: RIWAAYAA ADORN PRIVATE LIMITED

At RIWAAYAA ADORN PRIVATE LIMITED (“Company”, “we”, “our”, “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on riwaayaa.com (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our Website:

  • Personal Information: Name, email address, phone number, billing address, shipping address, payment details, etc.

  • Account Information: Login credentials, order history, wishlist, saved items.

  • Transaction Information: Payment method, purchase details, and order records.

  • Technical Data: IP address, browser type, operating system, device details, cookies, and usage patterns.

  • Communications: Messages, feedback, customer support queries, and marketing preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Deliver products and provide customer support.

  • Improve our Website, services, and user experience.

  • Send promotional emails, offers, and updates (only if you opt-in).

  • Prevent fraudulent transactions and enhance security.

  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment gateways, shipping partners, IT support, and analytics providers.

  • Legal Authorities: If required by law, regulation, or court order.

  • Business Transfers: In case of merger, acquisition, or restructuring.

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You may choose to disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at Support@riwaayaa.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

RIWAAYAA ADORN PRIVATE LIMITED
Email: Support@riwaayaa.com
Phone: +91 9699013521 
Address: UNIT NO 318, 10 BIZ PARK, SR NO. 227/A/1 TO 17, PLO, Viman nagar, Pune, Pune- 411014,